Velocity Worldwide employs a public cloud deployment model using both physical and virtualized resources for its software-as-a-service (“SaaS”) shopper engagement platform (Darius™ for Retail). Velocity Worldwide SaaS solutions are multi-tenant and logical access controls using authentication and roles ensure the necessary separation between data from different clients.
All infrastructure responsibilities lay within Velocity Worldwide, and clients are provided with functionality to manage their own users and roles at the application level. All software maintenance and configuration activities are conducted by Velocity Worldwide employees, primarily, remotely from our corporate office.
Protection of Customer Information is vital to the sucess and integrity of our Business. Velocity Worldwide are committed to protecting the confidentiality of our Customer Information. To achieve this goal, the company has implemented an Information Security Management System in accordance with ISO/IEC 27001:2013 and Data Protection Acts 1998 and 2003.
The ISMS is designed to reflect our key business objectives. This includes:
We will ensure adherence by creating and maintaining an Information Security Management System (ISMS) appropriate to our business. The ISMS includes the requirements to:
Information Security is the responsibility of all Velocity Worldwide employees and contractors with access to customer information. We are obliged to take breaches of policy seriously and it is incumbent upon all of us to read and understand the security policies that apply to us in performing our duties. Violation of the policies may result in disciplinary action for employees and, in the case of others engaged in Velocity Worldwide, may result in legal redress.
ISO-27001 ISMS Scope
Protection of Shopper Information is vital to the success and integrity of our Business. Velocity Worldwide are committed to protecting the confidentiality of our Client and Shopper Information. To achieve this goal, the company have committed to the implementation of an Information Security Management System in accordance with ISO/IEC 27001:2013 and relevant legislation.
The company’s ISMS is applicable to the collection, processing, use of, and disclosure of all shopper related information, for example:
* Personal data, profiles, location data or any other information provided during a shopper engagement.
* Shopper reports, profiles, insights or other information created by Velocity Worldwide as part of a client engagement.
* All storage and processing of shopper information held for Velocity Worldwide by its cloud service provider.
* Any information which is entered into the Software by virtue of the End User’s proper use of the Software.
* All information received, processed or created by our consultants during client engagements.
Gareth Waller CTO
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