SMART Retail & Hospitality launched this week, a new full day event marrying the industries together to create positive and proactive solutions to the issues and challenges they face.
From past conferences, SMART Global saw the need for a conference that deals with both the retail and hospitality sectors and the similar issues that affect both industries such as the recent Primark fire in August 2018 and the ripple effect that it has caused in industries throughout Northern Ireland. It is one of the aims of this conference to provide aid to businesses struggling in the wake of this and to help them emerge from these troubled times intact and thriving.
SMART Retail & Hospitality will bring together delegates from all corners of these sectors such as independent retailers, shopping centre managers, hoteliers, accommodation providers, café and coffee shop owners, franchise retailers and many more.
SMART Retail and Hospitality will be taking place on Tuesday 5th February 2019 in Europa Hotel Belfast. The conference will be comprised of seminars from expert speakers, interactive industry workshop and panel discussions.
Enda McShane, CEO, Velocity Worldwide said, “We are living in a world where personalised, relevant experiences are paramount to business success. Connecting retail and hospitality is a masterstroke by SMART Global: retail is changing, it must adapt to deliver an experience culture. Equally, hospitality understands that a strong retail sector attracts visitors, domestic and international, so it’s vital that both sectors know who their customers are, what they want and then provide superb real-time experiences. Collecting actionable customer data is where this begins, no question. As Velocity works across both sectors, we fully support what SMART Retail & Hospitality represents and are delighted to act as lead sponsor of the February event.”
Our content pillars will include but are not limited to AI Transformation, a much-needed Brexit Update, frameworks how to build customer loyalty through a better understanding of customer data, advice on how to drive high street spend with tourism footfall, the impact of POS systems, cyber security, mobile applications and much more. SMART Retail & Hospitality has gathered a host of specialist speakers to share their knowledge and expertise. These include experts from Velocity Worldwide, Hume Brophy, The Wall Group, NI Retail Consortium, Andras House, Belfast Fashion Week, Suitor Brothers Tailoring, Belfast Chamber, Glantus, Positive System Solutions and Veriteer.
SMART Retail and Hospitality are proud to partner with Velocity Worldwide, Belfast City Council, Belfast Chamber, Ulster Bank, Scaffold Digital, Customer Service Excellence Ireland, Select Wifi, Power NI and LoyalBe.
“We are absolutely delighted to bring this event to Belfast. We hope that the delegates, speakers and partners can collaborate together to generate new ideas on how to drive business forward. Success is taking that one little golden nugget home with you that can help transform your business.”
Naomh McElhatton, CEO, SMART Global.
Tickets for #SMARTRetailHosp19 are on sale now: https://ti.to/smart/retail2019
We look forward to welcoming you to this SMART Retail and Hospitality conference, a day filled with education and information.
Pic (L-R): Tim Proctor (Scaffold Digital), Alan Egner (Power NI), Rajesh Rana (Belfast Chamber & Andras House), Alastair Grey (Veriteer), Enda McShane (CEO, Velocity Worldwide), Naomh McElhatton (SMART Global), Cathy Martin (Belfast Fashion Week).
We’d love to continue this conversation about how we can help you get more customers, spending more, more often.